CUSTOM BAG - FAQ

We're so excited you want to create your own bag! Here are a few tips and things to keep in mind.

1. Do I need design experience? 

Absolutely not! We don't need a work of art, we just need enough info to understand the bag you're envisioning. Be sure your measurements are accurate. 

How do I measure? 

First send measurements for the bag itself, using height, length and width. 

Next, tell us the length of the strap(s) from end to end. 

2. What if I don't want to draw?

You can upload a clear photo of a bag that you love, and let us know the elements that you'd like to be altered. Be as specific as possible. If you're comfortable with photoshop or Canva, you can change / add / delete elements there. Again, it doesn't have to be pretty - just get your point across! :)

3. What about the interior?

The interior will be brown. You can specify the number of pockets (zipper or slip-style or laptop sleeve). Camera bags will include a removable basket with adjustable panels for your gear that fits the size of your bag.

4. What's the maximum bag size? 

Maximum length is 18".

5. What material will my bag be made from? 

All bags are made from full grain leather, similar to the styles pictured on our site.

6. Will my bag be 100% exactly as I envisioned it?

We'll do our very best to make your custom dreams come true, and we offer a year limited manufacturer's warranty. But please have realistic expectations. Computer screens show colors differently. And there could be some small details that get interpreted slightly differently. That's why it's important to be as specific as possible. But in general, leave a 5-10% margin for things to not be exact. By uploading your images, you give Epiphanie express permission to produce your unique design and release any applicable copyright to these designs.