Please note: Due to the current pandemic, all of our carriers have suspended guarantees on delivery times. Most packages will arrive within 7-10 business days (domestic). Faster rates (overnight and priority) cannot be guaranteed. Epiphanie is not able to refund shipping costs.
WHAT SHIPPING METHODS DO YOU OFFER? Your order will ship via UPS Ground, DHL or USPS. You have the option to choose from expedited shipping methods at checkout. Once it ships, you'll receive an email with your tracking.
WHEN WILL MY ORDER SHIP? Unless otherwise indicated on the product page, in-stock orders placed before 10am (CST) typically ship the same day (excluding weekends). Please allow 1-3 business days for processing.
DO YOU SHIP OUTSIDE THE USA? Yes, Epiphanie offers shipping around the globe! International orders are shipped via USPS, DHL, as well as APO/FPO orders, and typically take an average of 5-10 business days to arrive. Please be aware that international orders may be assessed additional customs fees and/or taxes upon entry into your country. These fees vary by country and are not included in the shipping and handling charge assessed by Epiphanie. If you are unwilling to pay these additional fees, please note that Epiphanie is not responsible for costs associated with returning your bag to us.